How are guest profiles created?

Automatically. Every time a guest places an order, a profile is created or updated with their name, order details, and preferences. No forms or signups needed.

Can I see a guest's full order history?

Yes. Every order a guest has ever placed is stored in their profile — items, dates, totals, and any special requests. When a regular says "the usual," you know exactly what that means.

Can I identify my most loyal guests?

Yes. Guest profiles are automatically ranked by visit count and total spend. Your VIPs are highlighted so your team can give them the recognition they deserve.

Understand your guests

KnowWhoIsBrowsingYourMenuKnow Who Is Browsing Your Menu

Track guest sessions, see which tables are active, and manage customer information. Build a picture of your regulars so you can deliver a more personal dining experience.

Get Started Free See Pricing

Last updated: April 2026

Why Customer Management?

Everything you need for customer management, built right in.

Guest Session Tracking

Each time a guest scans your QR code, a session is recorded for that table. See who is active on your menu right now and historical visit patterns.

Customer Profiles

Store guest contact details, dietary preferences, and notes. When a regular comes in, your team already knows they prefer gluten-free options.

Visit History

See when a guest last visited and how frequently they come in. Recognize your regulars and give them the attention they deserve.

Quick Lookup

Find any guest instantly by name, phone, or email. Filter by visit frequency or last visit date to find who you are looking for.

How It Works

A closer look at how customer management powers your restaurant.

Spot Your Most Loyal Guests

Identify guests who visit most frequently. These are the people who keep your restaurant running — knowing who they are lets your team treat them accordingly when they walk in.

Dietary Preferences on File

Store dietary preferences and allergen information per guest. When a guest with a gluten allergy arrives, your staff already knows — better service, fewer mistakes, more trust.

Get Started in Minutes

Setting up customer management is quick and easy.

Guests Scan

A session is recorded each time a guest scans your QR code.

Profiles Build Up

Each visit adds to the guest's profile with visit history.

Spot Patterns

See visit frequency and identify your most loyal regulars.

Personalize Service

Use guest insights to treat every visitor like a regular.

Customer Management FAQ

Common questions answered.

When a guest scans your QR code, a session is recorded for that table. Over time, visit patterns build up so you can identify regulars and understand your most active guests.

Yes. Record dietary requirements (vegan, gluten-free, halal) and allergies (nuts, shellfish, dairy) per guest. Staff see this information when looking up a guest profile.

Yes. Guest profiles show visit frequency so your team can recognize and acknowledge your most loyal customers.

Yes. Find any guest by name, email, or phone number instantly from the customer management dashboard.

Related Features

Explore more tools that work great together.

Ready to Try Customer Management?

Get started free today. No credit card required.

Get Started Free Book a Demo

No credit card required · Free 14-day trial · Cancel anytime